Last updated: 5 June 2024
Introduction
Welcome to Canahaus. We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.canahaus.co.uk, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
Data Controller
Canahaus operates as the data controller for the personal data you provide through our Site. If you have any questions about this policy or your rights under it, you can contact us at:
Email: [email protected]
Information We Collect
We may collect and process the following data about you:
Personal Identification Information
Name, email address, phone number, etc.
Technical Data
IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
Usage Data
Information about how you use our website, products, and services.
Marketing and Communications Data
Your preferences in receiving marketing from us and your communication preferences.
How We Collect Your Data
We collect data in the following ways:
Direct interactions
You may provide data by filling in forms on our site (or otherwise), by communicating with us by post, phone, email, or otherwise.
Automated technologies or interactions
As you use our site, we may automatically collect technical data about your equipment, browsing actions, and usage patterns. We collect this data by using cookies, server logs, and other similar technologies.
Third parties or publicly available sources
We may receive personal data about you from various third parties and public sources, such as analytics providers like Google.
How We Use Your Data
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our website
- Improve, personalize, and expand our website
- Understand and analyze how you use our website
- Develop new products, services, features, and functionality
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
- Process your transactions and manage your orders
- Send you emails
- Find and prevent fraud
- Comply with legal obligations
Legal Basis for Processing
We rely on the following legal bases for processing your personal data:
Consent
You have given your consent for us to process your personal data for specific purposes.
Contract
Processing your personal data is necessary for a contract you have with us, or because we have asked you to take specific steps before entering into that contract.
Legal obligation
The processing is necessary for us to comply with the law.
Legitimate interests
The processing is necessary for our legitimate interests, except where such interests are overridden by your interests or fundamental rights and freedoms.
Sharing Your Data
We do not share your personal data with third parties except in the following circumstances:
With service providers who perform services on our behalf.
With affiliates and partners for business purposes.
When required by law or to respond to legal process.
To protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others.
In connection with a business transaction such as a merger, acquisition, or sale of assets.
International Data Transfers
Your information, including personal data that we collect from you, may be transferred to, stored at, and processed by us outside the European Economic Area (EEA). We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
Data Security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.
Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Your Data Protection Rights
Under GDPR, you have the following rights:
The right to access – You have the right to request copies of your personal data.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact details.
Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our website, we may collect information from you automatically through cookies or similar technology.
For more information on how we use cookies, please see our Cookie Policy.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: [email protected]